Technical Support Specialist (WIS)
Ostrava, Moravskoslezsky, Czech Republic
před 5 dny

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

This is an excellent opportunity for a talented individual, working with an established team of engineers to work with advanced imaging inspection systems used in the Pulp and Paper industry.

The successful candidate will be a self-motivated individual who can provide technical support throughout a products' lifecycle from sales support through site survey, design, manufacturing, installation, commissioning, customer sign-

off and evolution. The position is based in Ostrava CZ and will involve occasional foreign travel.

Your responsibilities

  • Develop and maintain knowledge of ABB's Pulp and Paper Web Imaging and Web Monitoring product lines
  • Provide remote support and troubleshooting, in a collaborative manner, to ABB's field engineers, project teams and customers
  • Participate in product training to ABB engineers and end customers
  • Collaborate with the Engineering team on process and productivity improvement projects
  • Collaborate with the R&D team on new product development and process improvement projects
  • Provide sales support to account managers
  • Cooperate with Bid and Proposal team and sales managers to provide them with Technical sales support
  • Manage sample test procedure - develop and maintain process knowledge, carry out sample testing
  • Collaborate with Product management on developing new product offerings such as upgrades etc.
  • Occasional international travel will be required (up to 15%)
  • Your background

  • High School or University education in Electrical / Software / Automation or related engineering discipline
  • Min. 2 years' experience in Imaging Automation delivery projects
  • Proven ability to demonstrate detail orientation and systematic troubleshooting skills
  • Ability to work in a self-motivated way as well as in a team environment on projects across multiple geographies
  • Excellent written and verbal communication skills along with a positive and flexible attitude
  • English language at least B2, written and spoken form
  • Advantage :

  • Experience with ABB's 800xA DCS and / or QCS
  • Experience in camera imaging systems design and / or delivery
  • Experience with programming embedded controllers, I / O handling systems & PLCs
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