Delivery Consultant
Prague, Czech Republic
před 4 dny

Want to work with fearless innovators, visionaries, and community-minded people who challenge the status quo? We do too.

Plex is more than a software company we’re a team of disruptors who are driving innovation and unlocking the promise and value of smart manufacturing.

It isn’t a trend or a moment, it’s a movement. And we’re leading it, but we can’t lead it alone. That’s where you come in.

Plex Systems, Inc.® delivers the first smart manufacturing platform, helping the world’s leading innovators to make awesome products.

Built in the cloud, the Plex Smart Manufacturing Platform includes MES, ERP, supply chain management, Industrial IoT, and analytics.

We believe that anything that can be made can be made better, and we are focused on finding the right people to help us achieve the big important tasks ahead.

Is that person you?

In support of our ongoing growth, we are looking for a Delivery Consultant to join our European team. This is a remote role and can be located in the Czech Republic or Germany.


  • As a manufacturing expert, your mission is to ensure customers successfully implement the Plex Smart Manufacturing Platform and develop the customer team into self-sufficient Plex experts
  • Use your experiences ERP, MES, Materials Management, Supply Chain, Accounting or Quality to provide consulting leadership to customers within the manufacturing industry
  • Provide multi-faceted services for customers including : new implementation; solution optimization design and implementation;
  • packaged services; product and services expansion projects

  • Engage in customer kick-off meetings : review project expectations, deliverables, and training timelines
  • Build formal and informal relationships with customers and internal team members
  • Monitor and deliver to a mutually agreed project plan and implementation timeline
  • Gather and create accurate requirements for software configuration designed to meet the true business needs of the customer
  • Gather information, research and manage customer support requests from creation to completion
  • Communicate appropriate options for resolution and status in a timely manner
  • Collaborate with Support Services to resolve customer support requests
  • Manage timelines and deliverables with internal departments and customers
  • Conduct workshops
  • Implement and test software configurations
  • Travel to customer sites as required
  • Provide on-site support at go-live events
  • Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System

  • BA / BS preferably in Business, Supply Chain Management, CIS or related field, or equivalent experience in implementing, consulting, or supporting an ERP system
  • 3+ years of experience within the manufacturing industry / operations and experience implementing an ERP / MES
  • Accounting experience (as a controller or CPA) is a plus
  • Prior Plex experience is a plus
  • Project Management skills
  • Relationship development
  • Consulting skills
  • Tests and validates software configuration both internally and with client
  • Able to configure software to meet customer requirements
  • Able to troubleshoot and solve issues

    We are proud to be recognized as one of the top workplaces in the tech industry. Our inviting culture fosters collaboration, innovation, and motivates team members to take on important work, every day.

    Some of the things our employees enjoy include :

  • Competitive Salaries
  • Generous benefits
  • Generous leave policies
  • Health club dues reimbursement
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