Want to work with fearless innovators, visionaries, and community-minded people who challenge the status quo? We do too.
Plex is more than a software company we’re a team of disruptors who are driving innovation and unlocking the promise and value of smart manufacturing.
It isn’t a trend or a moment, it’s a movement. And we’re leading it, but we can’t lead it alone. That’s where you come in.
Plex Systems, Inc.® delivers the first smart manufacturing platform, helping the world’s leading innovators to make awesome products.
Built in the cloud, the Plex Smart Manufacturing Platform includes MES, ERP, supply chain management, Industrial IoT, and analytics.
We believe that anything that can be made can be made better, and we are focused on finding the right people to help us achieve the big important tasks ahead.
Is that person you?
In support of our ongoing growth, we are looking for a Delivery Consultant to join our European team. This is a remote role and can be located in the Czech Republic or Germany.
WHAT’S YOUR IMPACT?
As a manufacturing expert, your mission is to ensure customers successfully implement the Plex Smart Manufacturing Platform and develop the customer team into self-sufficient Plex experts
Use your experiences ERP, MES, Materials Management, Supply Chain, Accounting or Quality to provide consulting leadership to customers within the manufacturing industry
Provide multi-faceted services for customers including : new implementation; solution optimization design and implementation;
packaged services; product and services expansion projects
Engage in customer kick-off meetings : review project expectations, deliverables, and training timelines
Build formal and informal relationships with customers and internal team members
Monitor and deliver to a mutually agreed project plan and implementation timeline
Gather and create accurate requirements for software configuration designed to meet the true business needs of the customer
Gather information, research and manage customer support requests from creation to completion
Communicate appropriate options for resolution and status in a timely manner
Collaborate with Support Services to resolve customer support requests
Manage timelines and deliverables with internal departments and customers
Implement and test software configurations
Travel to customer sites as required
Provide on-site support at go-live events
Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System
IS IT IN YOU?
BA / BS preferably in Business, Supply Chain Management, CIS or related field, or equivalent experience in implementing, consulting, or supporting an ERP system
3+ years of experience within the manufacturing industry / operations and experience implementing an ERP / MES
Accounting experience (as a controller or CPA) is a plus
Prior Plex experience is a plus
Project Management skills
Tests and validates software configuration both internally and with client
Able to configure software to meet customer requirements
Able to troubleshoot and solve issues
WHAT’S IN IT FOR YOU?
We are proud to be recognized as one of the top workplaces in the tech industry. Our inviting culture fosters collaboration, innovation, and motivates team members to take on important work, every day.
Some of the things our employees enjoy include :
Generous leave policies
Health club dues reimbursement