Connectivity Officer - Customer Testing (f/m/d)
Clearstream Operations Prague s.r.o.
Prague
před 5 dny

Your area of work

In your new position you will be assisting B2B clients (large financial institutions operating on the international markets) in implementing, maintaining, and troubleshooting Clearstream Banking connectivity products.

The type of tasks is highly diversified, the focus will be on supporting internal & customers testing and processing SWIFT messages in both testing and production.

Your responsibilities

  • Support customer E2E testing of SWIFT messages and Xact -online access for Clearstream business flows.
  • Advise customers on the day-to-day usage of Clearstream Banking connectivity media and assist clients in Finding a solution to technical issues
  • Support the roll out of the new connectivity tool
  • Analyze customer connectivity profiles / requirements / issues and make recommendations
  • Train customers on the Clearstream connectivity products
  • Participate in the connectivity product requirement review and development process.
  • Your profile

  • Knowledge of SWIFT ISO15022 / 20022 messages for settlement messages
  • Excellent customer-oriented communication as well as strong analytical skills
  • Strong problem-solving skills, accuracy, ability to work as part of the team
  • Automation, transformation, and project management experience are a strong advantage
  • Interest in financial markets and open-minded approach towards IT infrastructure
  • Ability to work in a constantly changing environment and tasks prioritization.
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