We can offer this position as part time job in case of your interest.
We are looking to hire an experienced Design Leader to lead and develop our internal Design team comprised of UX / UI, Service Design, SEO and Copywriting.
We are looking for someone who is obsessed with constant balancing of the Design Triad of user desirability - business viability - tech feasibility.
We need someone with humility and respect towards the complexity of the evironment of a multinational matrix-organized telco.
Drive a design-centric approach to product development to increase quality and customer satisfaction of our digital asets to deliver towards business goals
Bridge the business teams creating demand on digital products with Product Owners, who have in-house development teams
Manage and allocate the scarse capacity of Designers across the product development squads and business teams to maximise impact of design
Define the scope and blueprints for customer journeys and support the team to execute these blueprints
Work on efficient rituals and cooperation within and without the design team - Design reviews, Agile ceremonies with product teams, developing the ability of design to speak both languages of business (marketing, sales) and tech (product development teams, technology)
Represent the customer and advocate HCD across Vodafone through Design Thinking and our Design Studio platform
Work closely with Marketing, Insights, Technology, eCommerce, Brand teams and agencies to bring structure, clarity and customer focus to the design delivery for a channel or product, ensuring requirements are grounded in technical feasibility and based on open standards
Communicate with key stakeholders in Vodafone Group, who manage centralisation of Design best practices, Design Systems and code-reusability
Tools we use : Sketch, Invision, Zeroheight, Hotjar, Adobe Analytics, Google Analytics, Notion, Jira.
Desired experience :
You should have experience from complex matrix organisations such as banks, telcos, ecommerce. You should be able to navigate complex technological environments as well as humility to find common grounds with teams from Marketing, Sales, Technology and Projects and deliver across business goals.
Ydou are ideally from an international environment and definitely fluent in English.