As a Network Consultant in NNIT, you will be part of the Global Network Projects Team that handles Implementation & Upgrade Projects and support for our customer’s network infrastructure.
Your working day will be filled up with project activities and also effective collaboration with network operations teams in China, the Philippines, and Denmark.
Our work processes are based on best practices and our procedures follow ITIL standards (IT Infrastructure Library).
Your responsibilities as a Network Consultant
Onboarding new customers through transition & transformation projects
Hand-overs to operations with hyper-care period
Delivering customized service requests (all kind of Time & Material requests)
Preparation and implementation of changes
Upgrade and redesign of customer’s network infrastructure
Close collaboration with Service, Solution and Customer Architects
Effective troubleshooting
Performing network hardware RMA
Customer advisory
Your qualifications and experience
Experience with 2nd-3rd level support in network operation with various projects in network area
3+ years of networking experience with verifiable hands-on experience on Cisco firewalls, routers, switches
Data center network technologies
Cisco CCNP or higher level of valid certification
Deep understanding of ITIL processes
Fluent English, both spoken and written (you will work with colleagues in an international set-up and service our international customers)
It is a big advantage if you have the knowledge of :
SD-WAN / iWAN, SDN / DNA, Cisco ACI
Firepower, Palo alto (NextGEN Firewalls)
DMPVN implementation, site-to-site VPN, WIFI (Meraki) & Cisco ISE
Automation (Python, Ansible, etc.)
As a person, you :
Have a business-oriented approach to communication and a problem-solving mindset
Have excellent documentation and troubleshooting skills
Can communicate effectively and collaborate at all levels of the organization
Have strong analytical skills as well as a structured positive way of thinking
Can work independently with minimal supervision
Are process-oriented with high quality and security mindset
Open to travel frequently on business trips to DK
Employee benefits
5 weeks of vacations / year
5 sick days / year
Possibility to work from home
Referral program
Cafeteria flexible spending account (12,000 CZK / year)
Meal vouchers in the amount of 100 CZK per workday (55 CZK is covered by NNIT)
Fully covered MultiSport card enabling free entry to sports facilities in the Czech Republic
Free breakfasts on Mondays and monthly Friday Bars (free beer and snacks)
Free fruits and vegetables
The wide selection of tea and coffee for free
Yoga classes in the office on Mondays
Height-adjustable tables, relax zones with Xbox, PlayStation and ping pong
Czech and Danish language lessons
Annual flu vaccination for free