We are looking for VDI Operations Specialist to join the Virtual Workplace team operating a complex setup across customers and technologies.
We would also consider candidates with related experience, so if you have Windows Server experience and you are eager to learn VDI / Citrix, you may be the one we are looking for.
Our aim is to give our customers the best possible service and ensuring that our customers’ Citrix and VMware solutions are running smoothly.
The main technologies we use are Citrix XenDesktop / XenApp / CVAD (various versions from 4.5 to 1903 / 1912), PVS and some VMware.
You will join the Virtual Workplace team
Virtual Workplace operates 24*7 and you will be joining a team of 41 highly qualified colleagues operating from China, Denmark, the Czech Republic, and the Philippines.
We work as an integrated team that handles all tasks, requests, incidents, etc. and have shared responsibilities. We work together in an informal way where we exchange ideas and help each other across country and technology borders.
The Virtual Workplace team is part of the Digital Workplace department responsible for everything from infrastructure and applications to complete orchestration and support of our customers’ IT solutions.
Our work processes are based on best practice and our procedures follow ITIL standards (IT Infrastructure Library).
Work will be mainly placed during normal business hours from Monday to Friday, but the team also handles daytime shifts on weekends and have on-call duties (both on a rotating schedule).
The on-call duties are placed during normal business hours from Monday to Friday. Expect one-weekend duty at NNIT location every other month.
Apart from that a limited amount of work outside normal working hours should be expected, due to maintenance and upgrade of the customer environment.
Your responsibilities as a VDI Operations Specialist
Qualification and Experience
You have experience in the operation of application virtualization on Citrix and related technologies. You have knowledge of WinOS, especially in relation to the optimization in virtual environments.
If you are eager to learn VDI / Citrix, you can have Windows Server experience as well and we will support you in order to gain knowledge within VDI / Citrix.
It is your asset if you have knowledge of storage, network, server hardware and security (antivirus, firewall).