Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.
Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.
Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com
In one sentence
The Professional Services Specialist is a highly trained product expert responsible for overall product deployment.
What will your job look like?
You will :
Review the business and technical requirements with customers, providing solutions that address the needs in an efficient way.
Use your specialist ability to write, review, and test detailed design documents, performing configuration and customization of code.
Provide technical support during all phases of a project and advises the client's technical personnel at all levels of : coding-related standard methodologies, design-related standard methodologies, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, ongoing production monitoring, etc.
Provide estimates, owning the project, developing the customizations and writing the demo scripts / storyboards. Install and configure products in internal labs (ST), customer labs (UAT / Performance), and customer production environments.
Help us to integrate Amdocs products with third party applications within commercial customer networks. Build and deliver customized functional training to the customer as well as to other internal organizations.
Lead all aspects of end-to-end non-functional / performance testing, from test design up to and including test scenario implementation and analysis and result reporting.
Perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting.
Lead and screen all defects / incidents during the project, sharing them with the relevant owner and following up on their handling.
All you need is...
Broad technical experience in Software / Hardware engineering, i.e., scripting, configuration, tuning, networking, and installation.
Experience in communicating with customer personnel and management, up to the CxOs level.
Meaningful experience in development, including work in Agile development environments. Dynamic experience in delivering and / or supporting sophisticated software solutions and service / product implementations.
Excellent JAVA development skills
Experience with microservices architecture (e.g Spring, Kafka, Couchbase) and Azure certification will be advantageous
Experience and knowledge of telco networks, platforms, standards and business processes. Bachelor degree in Computer Science, Engineering or equivalent
Why you will love this job :
You will be phenomenal at end-to-end product deployment and in working with customers. We have great products and large global customers.
What are you waiting for? This job is for you!
Become a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
We will provide the opportunity to work in multinational environment for the global market leader in its field.
We provide stellar benefits starting from health insurance, accidental insurance, and life insurance We also provide multiple leave benefits!
Build an extraordinary career path with us with industry leading internal mobility policies.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce