Do you want to help us support applications that can improve quality oflife and save lives? Then join our international application support team youwill have colleagues in Denmark, Philippines and China, all specialized in LifeScience Applications.
You can expect work in the evening hours since we provideoperations support for our customer until 23 : 00. No weekend shifts or on-
callsduties will be required.
You will be responsible for application support (2nd and 3rd level) : incident, problem, change, service, request and configuration management.
You develop and maintain system specifications and you are responsible for the application patch deployment and custom-
built upgrades of the existing systems.
You deliver in-depth analysis of complex issues related to the technical aspects and the architecture of our customers’ systems.
As advisor, you offer a stable solution and actively contribute to upgrades, new technical solutions and functionalities.
You manage configuration of software and solutions from third party suppliers, specialized within their own niche, while adhering to the regulatory demands of the pharmaceutical industry.
You are involved in client meetings, as well as projects.
You also handle both documentation and tests, as well as act as our representative and provide audit support when required.
Your qualifications and experience
Administrator-level experience with a 3-tier life science application (experience in installing, configuring and troubleshooting).
Prior experience with GxP validated applications.
Intermediate-level experience in Linux and Windows systems administration.
Experience with any scripting language.
Basic knowledge of database administration.
Understanding of processes around cloud-based applications.
Good English both spoken and written.
Great communication skills.
Preferably,you have experience with one of the following applications orany other document management enterprise application :
FirstDoc : Development experience with documentum / firstDoc based systems;
SumTotal : Prior experience with SumTotal LMS as administrator;
DocuSign : Prior technical experience with Docusign.
It’s a big plus if you have :
Understanding of V-Model for software development in Life Sciences domain.
Understanding of Pharma Value chain, Life sciences business process.
5 weeks of vacations / year
5 sick days / year
Flexible working hours
Cafeteria flexible spending account (12,000 CZK / year)
Meal vouchers in the amount of 100 CZK per work day (55 CZK is covered by NNIT)
Fully covered MultiSport card enabling free entry to sport facilities in Czech Republic
Free breakfasts on Fridays and monthly Friday Bars (free beer and snacks)
Free fruits and vegetables on Mondays and Wednesdays
Wide selection of tea and coffee for free
Yoga classes in the office on Mondays and Thursdays
Height adjustable tables, relax zones with Xbox, PlayStation and ping pong
Czech and Danish language lessons
Annual flu vaccination for free