NNIT is lookingfor a Technical Consultant for Life Science applications support. You will bepart of the Solutions global team, balancing technical and non-
technicalmatters, working with vendors, end-users, specialists and managers. You willjoin an international team with professional colleagues in Czech Republic,Denmark, Philippines and China, all specialized in Life Science Applications.
You can expect work in the evening hours since we provide operations supportfor our customer until 23 : 00. No weekend shifts or on-
calls duties will berequired.
Maintasks and responsibilities
You will be responsible for applicationsupport consisting of the following : incident / problem / change / service / request / configurationmanagement (level 2-3).
You develop and maintain system specifications and you are responsible for the application patch deployment and custom-
built upgrades of the existing systems.
You deliver in-depth analysis of complex issues related to the technical aspects and the architecture of our customers’ systems.
As advisor, you offer a stable solution and actively contribute to upgrades, new technical solutions and functionalities.
You manage configuration of software and solutions from third party suppliers, specialized within their own niche, while adhering to the regulatory demands of the pharmaceutical industry.
You are involved in client meetings, as well as projects.
You also handle both documentation and tests, as well as act as our representative and provide audit support when required.
Yourqualifications and experience
You have experience with applicationsupport and have the right attitude to learn and grow your skills as TechnicalConsultant for life science applications.
We will give you the support youwould need to get familiar with the environment of life science applications.We have a great team who will support and train you.
Itis necessary that you have :
Experience with functional support of life science applications.
Understanding of processes around cloud-based applications.
Administrator-level experience with a 3-tier application (experience in installing, configuring and troubleshooting).
Intermediate-level experience in Linux and Windows systems administration.
Basic knowledge of database administration.
Experience with working in regulated industry (banking, automotive, energy).
Good English both spoken and written.
Great communication skills.
Preferably, you have experience with one of the following applications orany other document management enterprise application :
FirstDoc : Development experience with documentum / firstDoc based systems;
SumTotal : Prior experience with SumTotal LMS as administrator;
DocuSign : Prior technical experience with Docusign.
It’s a big plus if you have :
User experience with pharma applications.
Prior experience with GxP validated systems and understanding of V-Model for software development in Life Sciences domain.
Understanding of Pharma Value chain, Life sciences business process.
Experience with any scripting language.
We offer anattractive salary package according to your experience and seniority. Yourdedication and results are additionally rewarded with personal performancebonuses.
We also offer you :
Theopportunity to work in a multicultural company
Friendly anddynamic work environment
Educationalcourses & training
Opportunitiesto learn and grow within a company or in other areas like soft skills,leadership, etc.
MultiSport cardenabling free entry to 362 sport facilities in Prague
Flexiblestart / end of working hours
Occasionalwork from home
Languagecourses of Czech for foreigners
Fresh fruitand tea / coffee in the office
CorporateEvents (Friday breakfasts, Friday bars, Kick-off party, Summer party)