HR Services Administrator
HR NBS
Czech Republic
před 3 dny

Job Description

HR Services Administrator, Novartis, Prague, Czech Republic

The purpose of this role is to provide support to HR Services team within CH / DE / AT markets.

Your Responsibilities :

Your responsibilities include, but not limited to :

  • Distributing the cases in case handling tool (Service Now); monitor the case pool to ensure timely distribution of cases within agreed SLA (4 hours) in accordance with the assignment rules
  • Provide support in case handling to service delivery team
  • Provide input on case handling process improvements
  • Archive confidential documents in SAP archiving module
  • Perform first line customer support by phone and other basic HR Services tasks (if applicable due to the language dependency)
  • You’ll receive :

  • Monthly pension contribution matching your individual contribution up to max 3% of your gross monthly basic salary; Risk Life Insurance and insurance in case of long term sickness;
  • 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report;
  • Cafeteria employee benefit program choice of benefits from Edenred CZ in the amount of 12,500 CZK per year; Meal vouchers in amount of 80 CZK for each working day (full tax covered by company);
  • Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services : https : / / www.novartis.cz /

    Why consider Novartis?

    927 million. That’s how many lives our products touched in 2017. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people’s lives?

    We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.

    Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

    Join us and help us reimagine medicine.

    Minimum requirements

    What you’ll bring to the role :

  • Diploma / certificate in HR / other related field preferred
  • Excellent English spoken and written is a must
  • Passive German required
  • Experience in international environment / team / global company preferred
  • Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons.

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