Playtika Holding Corp. is a leading mobile gaming company and monetization platform with over 35 million monthly active users across a portfolio of games titles.
Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms.
Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has over 3,700 employees in 19 offices worldwide including Tel-Aviv, London, Berlin, Vienna, Helsinki, Montreal, Chicago, Las Vegas, Santa Monica, Newport Beach, Sydney, Kiev, Bucharest, Warsaw, Minsk, Dnepr, and Vinnitsa.
We are looking for Operational Specialist in Warsaw office!
Manages the operation of activities inside the game through the game’s Back-end system : setting up promotions, controlling game features, implementing pricing configurations, etc.
Manages the operation of activities outside the game : setting up ongoing and daily emails, web and mobile notifications, including segmented protocols;
Assists the Community Manager in Social Media related activities (coupons, raffles, notifications and more);
Works on ongoing improvements of operation systems with development teams;
Tests activities and features before going to production;
Acts as a focal point for Operations in feature development processes, as a part of task forces or working with product managers;
May develop to being in charge of a certain domain on the Operations team -Improving internal processes, product focal point, customer orientated projects, etc.
High proficiency in using Excel;
Familiarity with the studio's game and features;
Ability to use different software;
Back office software, wiki, project management software;
Basic knowledge of SQL and Python is an advantage;
Availability and ability to work around the clock when needed;
Has a customer service mindset.
Our expectations :
Works well under pressure;
Desire to learn;
Planning and Organizing;
Strong collaboration within the studio, taking part in cross-unit processes;
Working with studio management on occasion;
Occasional interfaces with back office development teams.
We offer :
Competitive salary, performance-based bonuses and flexible working hours;
Social package, including gym membership compensation, medical insurance;
Paid vacation and sick leaves;
Training programs, certifications, conferences including international events;
Corporate celebrations, team buildings, and fun activities;
Free meals twice a day, refreshments, happy hours;
Coaching and reviews to support your career development;
Working for one of the top social gaming companies in the world.
Come play with us!