Plant Floor IT Specialist
Steelcase France
Stribro, Czech Republic
před 33 dny

Job Description

Plant Floor IT Specialist

Mission :

Plant Floor IT Support Specialists will be the face of IT for internal customers. The primary task of this position will be to troubleshoot and resolve production issues, install and support systems, and assist with the day-

to-day operations for Steelcase’s manufacturing infrastructure to provide for the growth of Steelcase’s initiatives. These duties will be performed in compliance with policy guidelines and within time-

frames as defined in the team’s SLAs and / or project requirements.

Required Skills

  • Provide day-to-day incident management and technical support for manufacturing applications, machine integration, printers and hardware
  • Troubleshooting data issues as related to manufacturing processes
  • Troubleshooting hardware interface and production equipment issues
  • Responding to multifaceted challenges and solving complex issues
  • Managing factory software releases, risk and validation live in production
  • Implementation and analysis of high-level business initiatives across manufacturing
  • Support manufacturing trials
  • Coordinate incident response and escalation
  • Analysis of key performance indicators and system efficiency
  • Enable superior quality and production capacity using advanced technologies
  • Training and coordination of team members on the team knowledge base
  • Share knowledge of plant floor technologies
  • Fluent or native Czech speaker
  • English at B2 level
  • Required Experience

  • Requires an Associate’s degree in computer science or equivalent training / education
  • Prior manufacturing work experience
  • Knowledge of CBSD systems and manufacturing process
  • Experience with database tools and relational data flows
  • Well-developed multi-tasking capabilities and experience under pressure
  • Ability to thrive in an extremely fast paced environment
  • Experience with software development lifecycle / formal processes in software development
  • Knowledge of computer applications (i.e. : Microsoft Word, Excel, PowerPoint, Access & Project, Windows, Visio, etc.) required
  • Knowledge of Windows environment and computer hardware and software at an intermediate or advanced level
  • Experienced working with senior level executives
  • Excellent customer service skills, strong attention to details with excellent follow up
  • Ability to lift and push / pull up to 50 lbs.
  • Ability to adhere / respond to established time frames and schedules
  • Ability to operate a personal computer and related software
  • Ability to work overtime, weekend and after hours along with an on-call rotation
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