Client Care Representative with German
Manuvia Expert Recruitment
Prague, Czech Republic
před 2 dny
source : Europe Language Jobs

Description

We are looking for dedicated and responsible Client Care Specialists with German and English language for a significant, stable, international company in Prague to provide high-end customer care in a field of medical devices.

You will have a chance to be part of a modern SSC and to participate in setting up processes and procedures.The role : - providing support to customers via phone and email- handling product and service complaints and queries- responsibility for correct order handling and customer data maintenance- proving basic product support- implementation of processes and procedures related to Customer Care- promoting current campaigns and offers- cooperation with sister companies

Requirements

  • 2-3 years of experience in customer service field or similar (luxury hotels and boutiques)- fluent German and English- knowledge of SAP is big advantage- excellent communication skills and pro-client orientation- computer skills- sense of detail, positive attitude, stress resistance
  • Offer

  • 25 days of vacation- sick days- contribution to public transportation- contribution to pension plan- contribution to life insurance- meal vouchers- Multisport card- language courses- international friendly environment
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