PPG : BRINGING INNOVATION TO THE SURFACE
PPG Industries' vision is to continue to be the world’s leading coatings and specialty products company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.
PPG is committed to providing a fulfilling workplace for employees, creating an environment for continuous learning and embracing the ideas and diversity of others.
Founded in 1883, PPG has global headquarters in Pittsburgh and operates in nearly 70 countries around the world. PPG shares are traded on the New York Stock Exchange (symbol : PPG).
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GENERAL CHARACTERISTICSYou will be a member of the Shared Services Center Accounts Receivable accounting team.The Accounts Receivable ( AR ) function includes the activities that follow customer sales and terminate at the processing and recording of received payment for these goods and services and the related impact in the General Ledger.
Communication with internal and external customers (credit, collections, treasury, general ledger, accounts payable, employees) to ensure smooth & effective operation, ensuring all issues are escalated and resolved within timescales.
Maintains appropriate client relationship
Takes responsibility for own professional development and growth in line with agreed PLP
Additional duties may be required of the AR Specialist at a later date Processing
Account Receivable operations cash application, manual transaction creation, monitoring of interfaces
Accurate maintenance of customer master data on SAP ledger system
Maintaining of AR reports
Effective resolution of AR queries Process Improvement
Assist in business process improvement, transitions and AR scope extensions projects
Cooperation on set up and development of SAP
Assist in external and internal audits
Manage and collect outstanding receivables ensuing timely receipt of payment
Track, monitor, report and perform active customer communication and resolution of disputes in coordination with the SBU Sales & Customer Service organization.
Running and administration of collections tools (such as dunning letters and customer statements)
Provide input for bad debt calculation
Manage credit insurance process
Performing any other task related to cash collections
Working experience in administration or similar position
Fluent knowledge of English language; knowledge of other language is a plus
PC skills (MS Office, MS Access, Oracle / SAP system experience an advantage)
A strong team player with the ability to learn and work alone when necessary
Very good communication and interpersonal skills
Good customer service skills