AVAST Software (www.avast.com), the maker of the world's most popular antivirus, protects over 400 million computers and mobile devices with our security applications.
In business for 30 years, AVAST is one of the oldest companies in the computer security business, with a portfolio covering everything from free antivirus for PC, Mac, and Android, to premium suites and services for business offered in about 40 languages.
Headquartered in Prague, Czech Republic, with offices in the U.S., Europe, and Asia, AVAST Software employs some of the brightest new talent in the IT industry, from around 30 different nations.
The Head of Global Web Strategy and Architecture will function as the driving force of usability and interaction strategy on the Avast.
com team by combining wisdom gained from user research, understanding of business initiatives, and deep knowledge of user-
centered design methods to create infrastructure online that supports intuitive customer interaction. He or she has the ability to work in great detail but can also focus on broader strategy.
The ideal candidate will be a demonstrated thought leader in the fields of information architecture, user experience design, and usability.
He or she will work closely and successfully with all personalities and levels to support ground-breaking functionality and design.
Key accountability and ownership :
Create strategy and recommendations for additions and enhancements to the website and its infrastructure while balancing business initiatives and technological capabilities.
Lead wireframing and prototyping efforts for browse, search, and transactional experiences for the website.
Determine the factors which influence customer goals, experiences, and needs; determine what mental models users create while using Avast.
com and our other sites.
Develop labeling, navigation and site structures to support usability and findability.
Work closely with the User Experience, Graphic Designers and Developers to develop an action plan including design strategy, process, and schedule.
Mentor entry-level members of the user experience team in best practice and new techniques.
Provide input on plans for delivery and release schedules for new UX designs
Perform competitive analysis, market assessments and heuristic evaluations
Ability to quickly capture and assimilate information from a variety of sources; responsible for translating business requirements and user needs into innovative design solutions that are engaging, valuable and usable.
Lead usability testing efforts
Conduct new and use existing research to validate personas and experience scenarios.
Work with the research team to perform testing on new features and experiences on the site.
Use web analytics and feedback data to inform infrastructure changes and design.
Produce and improve site maps, site-flow diagrams, and wireframes to convey how the site will work from a practical perspective.
Collaborate on initiatives to help create interaction models and prototypes to capture desired user experience translated into the functional specification.
Create project briefs, presentations, user flows, site maps, taxonomies, wireframes, competitive analysis and other necessary documentation to communicate the recommended user experience to internal stakeholders, as well as the outcomes of changes and tests.
Lead efforts to gather feedback and work closely with all teams at Avast to implement new and improved features based on that feedback and company initiatives.
Use KPIs to track the success and progress of our site and its features, and make plans to adapt accordingly.
Suggest and implement new tools to conduct research, measure engagement, and gather feedback.
Must have qualifications :
BS / BA degree or higher in design, technology, psychology, human factors or HCI is preferred.
5+ years’ experience in user interface design, information architecture, interaction design, human factors, and other related UX disciplines.
5+ years’ experience with usability testing including preparation, execution, and analysis
5+ years’ experience creating architecture, interaction, and / or design for responsive sites, mobile and tablet experiences, and applications
2+ years’ experience in online retail a plus, with a strong portfolio demonstrating past work experience and deliverables (eg : wireframes, user flows, site maps, research, etc.)
Demonstrated ability to develop big ideas, and execute flawlessly against them in a highly collaborative environment.
Ability to employ pragmatic and effective approaches to UX. Keen understanding of usability principles, web standards, UI patterns, and their application.
Experience using web analytics data to inform design decisions.
Proven ability to diplomatically advocate for the user, communicate informed design rationale and value, as well as manage related expectations, culture, and process changes.
Effective cross-function collaboration skills. Outstanding communication, organization, time management, and interpersonal skills.
Some project management (work plans), level of effort estimation, deliverable quality assurance skills required.
Proven experience with web-based analytic tools (Google Analytics, etc.)
Capacity to develop an understanding of our products and content management system
Fluent in English
We offer :
An interesting job in an international team of a growing and very successful company
An exciting product portfolio
Opportunities for professional growth
The dynamic international work environment
Great benefits : food and drink provided by the company, game room, music studio, fitness center, golf simulator, library, language lessons and much more
Flexible working hours, home office
Cafeteria benefit system, multisport card
Sounds interesting? We d love to hear from you!