German speaking P&O Services Specialist for Germany and Austria
NOV CZE
Prague, Czech Republic
před 5 dny

Job Description

P&O Services Specialist Germany,Austria

60,000 Novartis associates are supported by our Global People and Organization team of System Experts. Aligning processes and system functionalities that optimize P&O operations around the world is our passion and we are good at it.

Your Responsibilities :

Your responsibilities include, but not limited to :

  • Provide rapid, high quality and validated response / support to all HR related queries and requests
  • Take ownership for queries and be responsible for case opening and closing (end to end) and provide the first and final point of contact for the customer
  • Maintain Personnel Administration HR data changes or actions effective on 1 associate per action / change
  • Escalate requests that cannot be resolved directly to the appropriate experts
  • Ensure compliance in accordance with Data Privacy and Protection guidelines and other relevant legislation
  • Minimum requirements

    What you’ll bring to the role :

  • Bachelor’s degree required or equivalent working experience
  • 1+ years’ experience in P&O Services (or similar customer service organizations) preferably in larger organizations
  • Fluent in German
  • Fluent in English
  • Experience from SSC environment
  • You’ll receive :

  • Monthly pension contribution matching your individual contribution up to max 3% of your gross monthly basic salary; Risk Life Insurance and insurance in case of long term sickness;
  • 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report;
  • Cafeteria employee benefit program choice of benefits from Edenred CZ in the amount of 12,500 CZK per year; Meal vouchers in amount of 80 CZK for each working day (full tax covered by company);
  • Public Transportation allowance; MultiSport Card.

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