Customer Education Specialist
GoodData Corporation
Prague,Czech Republic
před 4 dny

We are looking for a Customer Education Specialist to join the GoodData team! You will own the GoodData University platform, create and maintain the courses for our customers and early adopters - business users, data analysts or software engineers.

The success in education means success in the product adoption by our customers. Check https : / / university.gooddata.com to enroll as a student and apply if you want to help us here!

What you’ll do

  • Researching, collecting and utilizing verified information from internal teams to build new educational content
  • Writing, editing and structuring educational content in a way that addresses the needs and format of delivery
  • Updating existing courses based on product changes or learners’ feedback
  • Identifying educational content gaps through your own research, including consultation with product teams, services teams or feedback from the community
  • Delivering final courses together with colleagues specialized on video and animation creation, copywriting and voice over
  • Shaping curriculums, learning modules and activities that increase engagement and learners’ success
  • Experience, Skills, and / or Abilities Required :

  • Understanding of effective learning and development methods and tools
  • Passionate about software development or data analytics
  • Fluent in English
  • And ideally previous experience in learning & development
  • Extra Goodies

  • 25 days of vacation + 6 sick days
  • Flexible working hours + home office
  • Informal working environment, relax zones, gym
  • Mobile phone with company tariff
  • Meal contribution
  • Cafeteria program
  • Annual bonus program
  • Stock options program
  • Referral bonus program
  • Free beverages and snacks in the office
  • GoodLife program : sport and cultural events
  • Company events : hackathons, pub times, events for families e.g. Halloween, St. Nicholas Day etc.
  • Dogs friendly office
  • Free tickets to ZOO
  • Company laptop : MacBook or Lenovo
  • In Karta 25 CZ Railways
  • Nahlásit tuto nabídku
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