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Applies Project Management knowledge, skills, tools and techniques to IT Infrastructure Project activities insuring that the shared infrastructure projects and infrastructure work streams within business unit IT projects are delivered within scope, budget and timelines.
The role focuses on directly managing those work streams on larger budget, complex and / or key client projects and on assigning and managing direct reports to implement standard implementations.
Implementation of IT Projects in line with global policy, methodologies and standards.
Contribution to effective usage of ITS services and solutions.
Management of Steering Group Meetings where in the role of project manager for infrastructure only projects.
Build strong working relationships with key project stakeholders and manage expectations.
Responsible for managing infrastructure projects and work streams from definition phases through to successful delivery within an appropriate service management wrap
IT budget management control project costs, deliver within budget.
Prepare and maintain the project plan and time scales control work stream time-scales, deliver on time.
Preparation of timely and accurate reports for project managers and project steering groups as appropriate.
Resource management direction, motivation and decision support to project staff. Recognise and manage differing skill sets, performance and conflicts.
Escalation of any project related issues.
Manage project recovery income from team members and take appropriate action to meet budget targets as required
Steers technical PM in country and suppliers
Build strong working relationships with Business Unit IT and Suppliers
Knowledge, Skills and Experience
Minimum 5+ years’ experience in DHL Supply chain environment and Minimum 3+ years’ experience with ITS & ITSS
Minimum 3+ years in IT Project management, preferably in a client-service organization. Exposures to a large IT department, delivering IT services that are tied to business goals.
Strongly demonstrated leadership in project process and planning activities. Results-oriented and driven by goal achievement with a strong focus on excellence and high quality project delivery.
Minimum 5+ years’ experience in working in multi-cultural environment, managing matrix-type project teams in direct and dispersed geographical locations within sophisticated and complex IT organizations
Experience managing multiple projects simultaneously
Direct line management experience an advantage
University Degree in Computer Science, Information Systems, Science, Business Administration or equivalent years of specific experience.
Professional project / programme management certification, (or relevant experience, specifically PRINCE2 : Practitioner , MSP, MoP, PMI / PMP
Certifications in technical disciplines (e.g. ITIL, CMMI)
Fluent in English