R&D IT - EMEA IT Account Manager
Merck Sharp & Dohme Corp
Prague, CZ
před 7 dny


MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.

The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-

year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

MSD’s Information Technology division partners with colleagues across the business to help serve our patients and customers around the world.

Ours is a high-energy team of dynamic, innovative individuals dedicated to advancing MSD’s contribution to global medical innovation by leveraging information and technology to efficiently advance the business by driving revenue and productivity.

We are seeking energetic, forward thinking professionals to join our Information Technology group. You will have the opportunity to work on global teams to identify the biggest opportunities as well as tackle the biggest challenges at the intersection of healthcare, information and technology.

We offer rotations to help with your professional development, incredible opportunities to learn from others and a flat, collaborative environment.

This position will be part of our Research Division which supports the areas of Clinical Research, Regulatory Affairs, Pharmacovigilance and Discovery / Pre-

Clinical in the following regions : Latin America (LA), Europe / Middle East / Africa (EMEA) and Asia Pacific (AP).

The position will preferably be operating within our Research Division Global Development (GD) IT Competency in Prague, which supports the areas of Clinical Research, Regulatory Affairs, Pharmacovigilance, Quality Assurance and Real-world Evidence.

The incumbent will provide account management to the Research Division business partners within the EMEA (Europe / Middle East / Africa) region.

The incumbent will be responsible for relationship management, will support the business and IT strategy, will drive the IT portfolio and innovation discussions and contribute to the delivery and execution of our research division IT programs.

Key responsibilities include :

  • Accountable for translating the business strategies and needs into IT programs for complete alignment on investment portfolio
  • Accountable for pulling through IT strategies for greater business value over time (e.g., platforms, analytics, digital, innovation)
  • Responsible for change management, helping to accelerate technology adoption and value realization
  • Responsible for creating and maintaining Account plans for our Research Division business partners in EMEA
  • Collaborate with Research Division IT team members, IT Platform teams, country IT teams, as well as our Hubs in Branchburg, Singapore and Prague to deliver IT solutions
  • Participate in innovative experiments and identify potential areas for business process improvement to increase business partners productivity and improve their user experience
  • Responsible for running a project where applicable
  • All activities must be conducted in compliance with company policies and standards, as well as regional and country specific regulations.


    Education and Skills Required

    Bachelor’s degree or advanced degree in Science or Computer related field

    Skills / Knowledge Required

    At least 2 years of experience in (preferably IT) account management, business architecture and analysis and / or client relationship management within the pharmaceutical industry

    At least 2 years of experience and / or knowledge in at least one of these areas : Clinical Research, Regulatory Affairs, Pharmacovigilance (business and / or technology exposure)

    Demonstrated success building and maintaining relationships with business partners and IT areas

    Business acumen, stakeholder engagement, strategic account planning

    Strong cross-functional communication and collaboration

    Energetic self-starter, proactive approach and ability to work independently with minimum direction

    Ability to thrive in a dynamic and complex matrix environment and to navigate through ambiguity

    Ability to identify and influence the changes necessary to ensure solution adoption and value realization

    Ability to challenge and debate issues of importance to the organization.

    Ability to look at situations from several points of view

    Proven leadership skills

    Persuasive with details and facts

    Good analytical, problem solving and organizational skills

    Good interpersonal and communication skills

    Excellent English communication (both oral and written)

    Skills / Knowledge / Experience Preferred

    Advanced degree in scientific or medical field

    Knowledge of IT tools and assets

    Experience in a GxP environment

    Network leader; Focus on influence rather than control, creating a work environment based on trust, sharing and collaboration

    Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

    At MSD, we’re inventing for life.

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