nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity.
nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers.
We have grown from a team of 24 to a team of 120 in last the 3.5 years! nscglobal offers a unique business model, combining a focused group of world-
class customers, with a unique range of services, backed up with outstanding responsiveness and customer service.
nscglobal is recruiting for a major service provider, serving over 81 million customers. This has led to an exciting opportunity becoming available.
We are now looking to recruit IT Support Analyst looking to build a career within networking and support to work variable shift patterns within our Global Network Operations Facility in Brno, Czech Republic.
Are you ambitious, professional, proactive and looking for a change in scenery? If so this role is perfect for you! Do not hesitate to apply now for a fantastic opportunity to relocate to Brno, working for a Cisco Multinational Partner!
The positions available offer :
Being home for some of the top ranking universities in the country you can sense the youthful and vibrant atmosphere.
Purpose of Role
This is a tier 1.5 network support role for our major telecommunications customer. That means engineer receives fault notification, determines the issue and actions by engaging relevant party or support group.
A key-component of this role is pro-active management of, and customer communication around, progress until fault-resolution is achieved.
Learns company’s procedures and those of their global customers and suppliers.
Duties after full training will include :
We will be looking for : Technical Skills Profile
Technical Skills Profile
Soft Skills Profile
or to other 3rd party as necessary
We are looking for not only outstanding CV’s but candidates that can also offer a good personality fit within the business and soft skills.
Language skills are key to the operations of the business but the technical and soft skills are also vital to the success of the business as they have a great impact on customers.
Soft skills include communication, accountability, problem solving, interaction with others and time management to name just a few.
Most job adverts will contain the soft skills that the employer is looking for. Highlighting these soft skills in your CV will help you differentiate yourself from other candidates
If you don’t have previous work experience in this field try to demonstrate how you have performed well in other situations that might have some relevance, for example, vacation work, sports success, participation in group activities such as music or charity work etc.