Payment Specialist
FRA Operations NBS
Prague, Czech Republic
před 15 dny

Job Description

Payment Specialist, Novartis, Prague, Czech Republic

Welcome to the future of medicine.

Be part of a rapidly growing, diverse and high caliber team of passionate people who strive to make a difference. Join the Novartis team in Prague and enjoy our inspiring environment.

We offer a comprehensive compensation package, a wealth of opportunities for career development and an undeniably friendly culture.

Job Summary :

Novartis is currently searching for a Payment Specialist to join the Finance organization.

Job Purpose :

The Payment Specialist supports the Novartis NGSC TCM Payment processes, enabling the execution of quality services. This role supports having systems, documentation, compliance and reporting in place and supports continuous improvement projects to provide highly effective and efficient end-

to-end processes to the Novartis divisions. The position requires a self-driven, diligent, hard-working individual with knowledge and experience in Accounts Payable.

The role entails the provision of services within the scope of TCM Payment execution and disbursements. The position requires a creative, diligent, hard-

working individual with knowledge and experience in Accounts Payables driving outstanding customer service and operational efficiency.

Key Responsibilities :

  • Performance Management and Service Delivery Processes accurately multi entity payment runs through SAP following the Novartis schedule and guidelines
  • Ensures proper document management (retention of payment request evidence and other audit relevant documents) Provides timely assistance and customer-
  • oriented support for incoming queries and issues from Novartis stakeholders

  • Participates and assists in driving the knowledge management process including the development of user manuals, knowledge bases, FAQs, etc.
  • Timely resolution of items excluded from payment proposal, returned payments and incoming payments from suppliers
  • Partners with and supports requestors and stakeholders to solve all issues related to the Payment process Supports the measurement and delivery of service levels and KPI targets Plans, facilitates and / or executes assigned special projects and effectively collaborates with business partners both internal and external with adequate follow-ups
  • Supports continuous improvement of services in quality and effectiveness in close collaboration with line manager, peers and cash management.
  • Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found

  • Provides services at expected levels with a clear customer service and escalates exceptions
  • Interacts proactively with all functional areas of the NGSC to ensure appropriate accounting, financial reporting and settlement of revenue matters is accomplished
  • Coordinates with local entity, NGSC and outsourced activities to provide seamless service
  • Timely performance of Novartis internal controls relevant to Payments
  • Responds to 2nd level support tickets received at Solution Center
  • Follows up on returned payments and unallocated amounts resulting of a supplier’s return. Compliance : Ensures all processes, policies and procedures are clearly defined, fully documented, in line with Novartis standards and consistent with best practices
  • About us :

    Novartis Global Service Center (NGSC) in Prague :

    The Center, one of 5 around the world, delivers a broad variety of services to the Novartis worldwide. We have highly qualified teams in areas such as scientific and commercial services (known as Product Lifecycle Services), IT, Human Resources, Financial Reporting & Accounting, Procurement, Real Estate and Facility Services, Legal & Compliance, Finance and Communications.

    Here’s some of the reasons we think you should join us : :

  • A job with a purpose. At Novartis, we all contribute to our mission to discover new ways to improve and extend people’s lives.
  • A wealth of opportunities for career progression and working with best-in-class professionals.
  • A diverse team that reflects the rich diversity of our markets. Over 55 nationalities speaking with 30+ languages, all generations, and more than 44% of female.
  • Our modern and newly designed workplace is a pleasant place that reflects the need for flexible ways of working in order to bring new ideas to life.
  • We live by our values; we cherish not only what we do but also how we do it. .
  • Diversity & Inclusion mind-set. We aspire to move beyond stereotypes and bias to bring differences together, so we can see the world through the eyes of our patients and customers.
  • Our comprehensive compensation package includes :

  • Competitive salary;
  • Annual performance-based bonus;
  • Employee recognition scheme;
  • A benefits scheme above local legislation standards including pension and risk-life insurance, benefit package for health, education, culture and sport activities;
  • Healthcare program that offers easy access to comprehensive health care;
  • Variety of medical check-ups or consultations on-site;
  • An Employee Assistance Program;
  • 25 days annual leave, 4 days paid sick leave and Christmas holiday;
  • Public transport allowance;
  • Flexible working arrangements including Home Office;
  • Support for a healthy lifestyle through the daily offering of fruit & vegetables.
  • We are looking forward to talking to you and sharing more about our broad range of opportunities.

    Minimum requirements

  • Bachelor degree (college courses in accounting preferred)
  • Certified Finance / Accounting specialist or similar degree preferred
  • Lean / Six Sigma Certified (preferred) English (written and spoken)
  • 1+ years of experience in similar position in a Shared Service Center environment
  • In-depth knowledge of Accounts Payables processes and system solutions
  • Microsoft Office suite (Word, Excel, PowerPoint, Access, Outlook)
  • Demonstrated ability to work effectively in a multi-national, matrix organization
  • Detail oriented, professional attitude, reliable
  • SAP knowledge required FI / MM
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