BTSS Generalist
Citigroup Inc
Prague, PR
před 5 dny


Function background / context :

  • Reports to the Country BTSS Head through regular meetings and discussions, business reviews, product innovation, escalation and product governance.
  • Works closely with Europe & Turkey BTSS Cluster Peers and local SCOO.
  • Job Purpose :

    Co-execution of BTSS strategy by building, selling and implementing product solutions to customers, while assuring controlled environment among all activities.

    Co-build and co-manage BTSS Team. Ensure the delivery of required results. Offer new solutions and ideas in order to fulfil the Be the Best requirement.

    Supervision of particular Business & Travel Shared Services outsourced products, car fleet management and related services.

    Close cooperation with BTSS Head and back-up of this position in scope of BTSS.

    Key Responsibilities :

  • Continuous review of all BTSS processes and procedures, cooperation on regular update of formal procedures, increase of efficiency.
  • Monitoring of complaints from internal clients and corrective action cover.

  • Management of the car fleet and related activities, concerning the HQ and all branches in the Czech Republic. Support and services improvements of the leasing services provider.
  • Cooperation on regular update of the Country Vehicle Program, suggestion of updates and their implementation. Contract management.
  • Processing of relevant invoices and further collateral support / administrative activities.

  • Resolution of damage events with the car drivers, eventual cooperation with Car Damage Committee. Full support of the electronic log book and suggestion of improvements.
  • Regular monthly reporting of the car fleet status and changes.

  • Management of parking area, allocation of parking spaces, scope relevant to HQ.
  • Along with BTSS Head, supervision and management of regular-daily operations of BTSS. Regular communication and meetings with internal clients, gathering the feedback.
  • Monitoring of products and possibilities of the market for future usage within BTSS.

  • Day-to-day supervision of various products of BTSS : MPS, Mail & Distribution services, reception services, shredding, branches support, printed materials, kitchen supplies.
  • Other internal services, practical backup for archiving services, supervision of Office Boy function and other operational duties.
  • Close communication and cooperation with BTSS suppliers.

  • Full cooperation with ESC Sourcing, provide partnership to organize sourcing process and implementation of its results.
  • Cooperation on projects and initiatives of regional management of BTSS. Seeking for efficiencies and saves, implementation.

  • Processing of selected BTSS invoice types (cost coding). TPM of selected suppliers of BTSS. Ad hoc and other BTSS tasks based on BTSS Head s requirements.
  • Qualifications

    Qualifications and Competencies

  • University or High school of economic or technical determination
  • Experience with international company environment, 3-5 years of experience
  • Experience with supervision of a small team
  • Work on PC MS office
  • Minimum basic Intermediate English spoken and written
  • Excellent communication skills with subordinates and managers
  • Ability to precise team cooperation. Ability to prioritize tasks.
  • Ability to work under pressure and flexibility. Ability to target goals.
  • Ability to manage the administrative load.
  • Travel

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