Customer Service Coordinator (Part time job)
Nutricia, a.s
Praha
před 16 dny

What is the Customer Service Coordinator responsible for?

  • Leads the local Core Business Order to Cash process through :
  • process incoming customer / internal orders,
  • contact with logistic provider to make sure orders are delivered on time, according to specifications,
  • issue, file & send invoices to customers,
  • ensure payment terms are respected by customers,
  • process inbound of goods.
  • Responsible to issue all other business unit invoices non-core (employees, x-charges etc.).
  • Optimizes deliveries from Warehouse to Customers.
  • Is in close contact with the warehouse & transport provider, providing support & guidance for fulfilling orders & deliveries in full and in time.
  • Builds strong relationships with customers, manages & solves all claims in a professional manner
  • Works closely with the Sales department to ensure stock allocation & prioritization is performed in a transparent & professional way.
  • Is responsible for the efficient processing & delivery of employee and sampling orders.
  • Coordinates the co-packing activities local.
  • Checks & manages the stock transfers between warehouse locations.
  • Responsible for various reports and analysis in scope with above.
  • Propose solutions to improve the efficiency and quality of the work and impact.
  • We are looking for a Customer Service Coordinator with the following profile :

  • University degree
  • Previous working experience is an advantage, but not must
  • Languages : Czech / Slovak (at a native speaker level), English (fluent)
  • Experienced MS Office User
  • Commitment to continuous improvement
  • Can-do attitude
  • Ability to interact effectively throughout various functional groups
  • Passionate about personal growth
  • Analytical thinking
  • Result oriented, able to handle multiple tasks
  • Solves complex problems effectively
  • Constructive, open communication style, easily connect with others
  • What could we offer to you?

  • Temporary part time job (20 h / week)
  • Work in a friendly environment
  • Daily use of English
  • Background of an international company with a leading position in the market
  • Opportunity to learn and develop within the department, across divisions and countries
  • Possibility to grow within a multinational environment
  • Training and educational activities
  • Flexible working time
  • 5 week vacation and 5 days sick leave
  • Support of mothers before / on / after maternity leave
  • Contributions to education, sports, culture activities, healthcare and travel
  • Other company benefits
  • If you are interested in this position, please send us your CV in English.

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