Senior Consultant
DHL International GmbH
před 9 dny

About the role :

Senior Consultant provides structured analysis of customer requirements and uses this knowledge to provide a well-defined perspective within a project / work package (new services, deployments, service take-

on) which meet the needs of the customer (regional or global). This includes the analysis of functional, technical and business requirements which may contribute to the successful design and build and implementation of solutions, supporting business cases and other related documentation such as business or system requirements documents.

Analyzes business processes, identifies alternative solutions, assess feasibility and recommends new approaches. Maintains effective relationship with the customers, understand their priorities and requirements.

Your work :

  • Understand customer requirements and business objectives
  • Provide strategic advice on using technology to achieve goals
  • Making recommendations, such as suggesting appropriate customer solutions, hardware, software and systems
  • Manage project opportunities / initiatives and collaborate with technical team
  • Support new technology implementation
  • Revise existing systems and suggest improvements
  • Compiling and presenting information
  • Writing reports and documentations
  • Manage projects where necessary
  • Training users
  • Responding to feedbacks
  • You should have :

  • Degree in computer science, IT or relevant field; MSc / MBA in business is a plus
  • Analytical and technical skills
  • Knowledge of SoftwareAG technologies is a plus
  • Good problem-solving skills
  • The ability to work under pressure
  • Capable of meeting high standards
  • Effective time management skills to meet deadlines
  • Experience with various operating systems and databases
  • Experience in project management
  • Customer service orientation
  • Attention to detail
  • Interpersonal skills
  • A team player with excellent communication and presentation skills
  • The ability to multi-task
  • Full time working hours
  • Fluent in English
  • We offer :

  • Great team of IT professionals and possibility of technical development
  • Extra week of holiday (25 days / year)
  • 6 Self-sickness days / year
  • Full salary compensation for up to 10 days absence due to illness per calendar year
  • Lunch and FlexiPass vouchers fully covered by DHL
  • On-going professional and technical trainings and certifications
  • Pension plan contributions
  • Employee Referral Program and Working Anniversary Rewards
  • Company sponsorship of various sports and social clubs
  • Huge number of internal job opportunities within the company
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