Customer specialist in hr
Adecco, spol. s r. o.
Pekařská Brno-střed , Czech Republic
před 6 dny
source : Práce v Ostravě

Úvod a popis pracovní náplně

  • Are you a communicative person?
  • Do you want to use languages on daily basis?
  • Do you want to become a part of a multicultural team?
  • We are seeking a person for the position Customer Specialist with ENGLISH and GERMAN for our client's developing Shared Services Center in Brno.
  • On this position you will :
  • Support other colleagues in HR operations in EMEA area
  • Handle incoming phone calls, live chats and receive and process incoming work through a ticket management system
  • Use procedures, policy manuals and other reference materials to assist in answering and resolving employee / manager inquiries
  • Document all employee inquiries and issues
  • Conduct frequent review of Frequently Asked Questions, policies, procedures to identify steps needed to answer customer inquiries
  • Report unusual events
  • Požadujeme

  • What we require :
  • Comand both ENGLISH + GERMAN at communicative level (B2 level)
  • HR SSC (Human Resources - Shared Services Center) experience is a great advantage
  • Knowledge of other language (French, Italian, Dutch, Polish, ...) is an advantage
  • Experience in customer service, call centers and in corporate environment is an advantage
  • Good computer skills (Microsoft Office, in particular Excel, Word, and PowerPoint)
  • Communication skills with a strong customer service attitude
  • Ability to prioritize and multitask
  • Nabízíme

  • What can we offer to you :
  • Motivating salary
  • Friendly and multinational team
  • Opportunities for professional development and career growth
  • Nice atmosphere
  • 25 days of vacation + 2 sick days
  • Many company activities (massages, joga classes, workshops, team-buildings)
  • Relax room
  • Attractive location Brno-center
  • Vzdělání : neuvedeno

    Možný nástup : ihned

    ihned

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