Inside Sales Account Representative - Balkan language speaker
Czech Republic
před 5 dny


Welcome to SITA... We lead one of the most exciting and advanced industries onearth. Around the world, nearly every passenger flight relies on SITAtechnology, almost every airport and airline does business with us, and it’sour job to support their operations.

As the world's leading air transport ITand communications specialist, we’re committed to meeting the demands of theair transport industry around the clock, every day.

Our Vision : Easy air travel every step of the way


With us there are no limits for people looking to explore the edges ofpossibility and beyond. Together, we Go.Far.

Challenge : Our people take on some of the biggest challenges in ourindustry. They aren't afraid to think bigger, work harder and deliver smartersolutions that are continuously transforming air travel.

Opportunity : Taking on these challenges opens up a world ofopportunities for our people. We make sure they have the chance to developtheir skills, explore new horizons and grow their careers on a global scale.

At SITA we believe that creating and nurturing an inclusive culture is aboutwho we are as an organisation, and as an employer.

Diversity is more than atarget to us, it’s a key part out of our collective identity and values.


  • Responsible for generating and closing new business within Tier 4 / 5 segment
  • Upsell and cross-sell relevant SITA solutions
  • Generate SITA solutions within the Tier 4 / 5 segment
  • Pro-actively reach out to prospects and uncover potential sales opportunities
  • Qualify any inbound inquiries from T1 / 2 / 3 accounts and pass on to Field Sales
  • Achieve targets by selling, upselling and cross-selling identified products using outbound calling, consultative and influencing selling techniques to create positive results
  • Maximize reach into Tier 4 / 5 segment accounts - map and build a profile of these accounts
  • Keep concise notes in SFDC detailing critical conversations
  • Regularly engage with customers as per define KPIs
  • Make cold calls to generate new business opportunities and progress those into sales
  • Turn cold calls into warm calls via solid pre-call research and other social selling sales techniques
  • Act as the single point of commercial contact, providing timely responses to customer queries
  • Engage with Marketing, execute targeted lead generation and market development programs
  • Ensure opportunity pipeline and sales forecasts are accurate and up to date
  • Maintain customer & prospect contact data (CFF Contacts, Marketing Contacts, etc.)
  • Support, where required,the GEO Cash Collection Team, which is responsible for Tier 4 / 5 customer cashcollection and resolution of billing queries.
  • Qualifications


  • 3+ years B2B inside sales experience, preferably within the air transport industry (ATI) or technology sector
  • Proven successful track record of achieving / exceeding sales targets
  • Experience in building up client relationships and business development over the phone Generating & closing new business opportunities
  • Working with people and coordinating cross-cultural teams
  • Ability to work with other business areas to identify / qualify opportunities
  • Support collaborative activities across BU's to identify resource and investment needs
  • Knowledge of legal implications and of the structure of contract with Client

  • Bachelor's degree preferred
  • Spanish speaker or speaker from a Balkan country (Croatia, Bosnia and Herzegovina, Slovenia, Serbia, Montenegro, Kosovo, Macedonia, Romania, Bulgaria, Albania) highly desirable.

  • 25 working days per year vacation entitlement
  • Meal vouchers
  • Pension contribution
  • Individual Life & Risk Insurance
  • 100% salary coverage during sickness (6 weeks for year of employment)
  • Job Posting

    Sep 5, 2018, 4 : 48 : 22 AM

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