Chceš pracovat pro vedoucího hráče na trhu mezninárodníchplateb? Líbí se ti vyhlídka, že svou prací lecos změníš? Chcetš pracovat prospolečnost, kde můžeš nabídnout B2B klientům přelomové digitální řešení v mnohamezinárodních měnách?
Pro naši pobočku v Praze hledáme kolegu / kolegyni napozici Customer Specialist pro český a polský trh, který / á budezajišťovat servis týkající se klientských transakcí od A do Z, hlídat zůstatkyklientských účtů, starat se o včasné úhrady klientských transakcí, řešitpřípadné přeplatky a nedoplatky, ale i pomáhat klientům s jejichproblémy, které mají a nalézat ta nejefektivnější řešení.
CO TĚ U NÁS ČEKÁ?
JAK SI TĚ PŘEDSTAVUJEME?
KDYŽ SI PLÁCNEME, NA COSE MŮŽEŠ TĚŠIT?
The Opportunity : Are you energized by the prospect of working for the market leader in international money transfer? Want to work for a company that offers B2B clients ground-
breaking digital solutions in pretty much any currency you can think of?
In our Branch Operations team, we are a team of people who take care of client transactions from A to Z and solve the most compelling situations.
We are a link between clients and all other departments processing client transactions. We love communicating with people, helping them with the problems they have and finding the most effective solution.
Right now, we are seeking to recruit a Customer Support Receptionist who will cover our reception, based in our office in Prague.
In this role you will provide high quality mid office support for the CRM department within Western Union Business Solutions.
You will support the team with their daily requests and customer queries to allow them to focus on sales activities, and most importantly you will be the front face of our team acting as receptionist.
Sound interesting? Here are some specifics :
You will undergo comprehensive training and gradually learn the individual processes. At the end, you will become an expert with the knowledge of several different departments, all of our products and their associated processes.
We adapt the pace of training to your needs. You will use English. Our support departments are based around the world. We will encourage you to put your ideas for improvement forward, and we will work with you on the best ones.
What you will need to succeed :
What’s in it for you?
What it’s like here :
The Payments Business Unit of Western Union is one of the world's leading providers of international business payments and foreign exchange.
With access to over 130 currencies, we enable companies of all sizes as they move money across borders via a financial network that spans over 200 countries and territories.
We’re disrupting fintech with our ground-breaking digital B2B platform, WU EDGE, which helps companies spend less time handling international payments and worrying about foreign exchange exposure, and more time growing their businesses.
And we’re just getting started!
Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success.
It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better.
It means being driven to win, and to do work that makes a difference on a global stage.