Recruitment & Onboarding Administration Team Lead
Johnson & Johnson
Prague, CZ
před 12 dny

Johnson & Johnson Global Services, the global shared servicesorganization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-

to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-

class services that enable the power of Johnson & Johnson.

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Recruitment and Onboarding Administration Team Lead

Location : Prague

Full time permanent contract

The Recruitment and Onboarding Administration Team Lead is responsible for coordinating and supervising a team of Recruitment & Onboarding Administration Specialists.

The team provides support with the onboarding process of new J&J employees in the EMEA region. This includes e.g. generating job offers, contract creation, and coordinating of the whole process with the new joiners and hiring managers.

Major Duties / Responsibilities :

  • Lead a team (18 members) responsible for day-to-day delivery of talent acquisition and onboarding services processing new joiners in the system, coordinating assessments and background checks, generating job offers and contracts, providing support to hiring managers
  • Responsible for achievement of the service level agreements and business performance goals
  • Identify areas for improvement on daily operational processes and provide support to implement these initiatives
  • Perform quality control audits to ensure accuracy, completeness, or execution of business processes.
  • Provide daily and monthly performance feedback and coaching to the team; monitor the development and training needs of team members
  • Qualifications

  • Fluent in English
  • 6+ years of HR experience in a shared service environment
  • 2-3 years of people management experience and demonstrated management skills
  • Demonstrated understanding of how work and local activities integrate with other HR functional work and in alignment with HR standards.
  • Experience with customer service software applications (e.g., case management)
  • Effective partnership and relationship building skills with key stakeholders
  • Coaching and collaboration skills with an employee and customer-focused mindset
  • Experienced in development and reporting of HR analytics to manage performance, analyze trends, and drive data-based decisions for HR and the organization
  • Results oriented and ability to motivate team to high levels of performance
  • Ability to work effectively in a fast-paced environment, handle multiple projects, and daily planned and unplanned operational activities
  • Strong written and verbal communication abilities; formal presentation and facilitation skills
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