Johnson & Johnson Global Services, the global shared servicesorganization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-
to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-
class services that enable the power of Johnson & Johnson.
There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.
Recruitment and Onboarding Administration Team Lead
Location : Prague
Full time permanent contract
The Recruitment and Onboarding Administration Team Lead is responsible for coordinating and supervising a team of Recruitment & Onboarding Administration Specialists.
The team provides support with the onboarding process of new J&J employees in the EMEA region. This includes e.g. generating job offers, contract creation, and coordinating of the whole process with the new joiners and hiring managers.
Major Duties / Responsibilities :
Lead a team (18 members) responsible for day-to-day delivery of talent acquisition and onboarding services processing new joiners in the system, coordinating assessments and background checks, generating job offers and contracts, providing support to hiring managers
Responsible for achievement of the service level agreements and business performance goals
Identify areas for improvement on daily operational processes and provide support to implement these initiatives
Perform quality control audits to ensure accuracy, completeness, or execution of business processes.
Provide daily and monthly performance feedback and coaching to the team; monitor the development and training needs of team members
Fluent in English
6+ years of HR experience in a shared service environment
2-3 years of people management experience and demonstrated management skills
Demonstrated understanding of how work and local activities integrate with other HR functional work and in alignment with HR standards.
Experience with customer service software applications (e.g., case management)
Effective partnership and relationship building skills with key stakeholders
Coaching and collaboration skills with an employee and customer-focused mindset
Experienced in development and reporting of HR analytics to manage performance, analyze trends, and drive data-based decisions for HR and the organization
Results oriented and ability to motivate team to high levels of performance
Ability to work effectively in a fast-paced environment, handle multiple projects, and daily planned and unplanned operational activities
Strong written and verbal communication abilities; formal presentation and facilitation skills