Senior Data Center Engineer with German language
Dimension Data
Prague, Czech Republic
před 12 dny

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.

You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.

You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success.

You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams.

Great work. Great opportunities.

Want to be part of our team?

What you'll be doing

  • Level 2 / 3 support with the main focus on Data Centre Technologies
  • Monitoring of the ticketing system (Service Now) and ticket handling to achieve and exceed SLA / OLA requirements
  • Advance trouble shooting supporting Data Centre Technologies with focus on Linux and Windows Servers
  • Basic knowledge of NetApp storage administration, Hypervisor / VMware, Cisco UCS hardware
  • Technical coordination and preparation of technical documentation and reports
  • On-call availability out of business hours & public holidays
  • Knowledge transfer to L1 engineers.
  • Assisting Level 1 Engineering teams with escalation support
  • Supporting CMDB accuracy & maintenance
  • Change request logging, evaluation and execution
  • Risk analysis and management
  • Accurate RCA to drive problem management
  • What would make you a good fit for this role?

    Requirements :

  • Relevant work experience in the areas of Data Centre and Security - Basic Data Centre knowledge (servers, virtualization, backup services)
  • Understanding of Event, Incident, Request, Change and Problem Management as per ITIL best practice
  • Fluent English and German skills (in speaking and writing) - at least B2
  • A structured approach combined with a very careful, accurate and results-oriented approach, particularly in problem analysis
  • Strong customer and service orientation combined with good work etiquette, good communication and teamwork skills
  • Technical requierements :

  • working experience with managing Linux (SLES 11 / SLES 12 / RedHat 7 / Oracle Linux 7 - CLI) Server : Advanced Troubleshooting, iSCSI / Multipath
  • knowledge of managing Windows servers would be a big plus
  • Join our growing global team and accelerate your career with Dimension Data. Apply today.

    Diversity in Dimension Data

    Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

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