Customer Service Representative - Swedish
Infosys (Czech Republic) s.r.o.
, Czech Republic
před 9 dny
source : Infosys Limited

RESPONSIBILITIES :

  • Cooperation with our clients and providing the relevant information
  • Conduct customer calls as the main point of contact
  • Responsible for the correct data in client database
  • Support and help customer queries on daily basis
  • Develop and maintain good relationships with team members and client representatives
  • REQUIREMENTS :

  • Verbal and written communication in English and Swedish (B2-C1 Level)
  • Attention to detail
  • To be customer oriented
  • Analytical skills
  • Computer and e-mail skills, knowledge of Microsoft Office Excel, Word.
  • Ability to work in the Team
  • Knowledge of xml and Capital Markets can be an advantage
  • WE OFFER :

  • Permanent contract
  • Performance bonus
  • Bike Friendly
  • Competitive salary
  • 5th week of leave
  • Modern offices in the center of Brno, 2nd largest city of Czech Republic
  • Initial Accommodation - 2 weeks of accommodation provided by the company on joining
  • Training opportunities - Professional training provided by experts for eligible employees - Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.
  • Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature.

    Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

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