Customer Service Consultant German speaker (m/f)
Global Tele Sales Brno s.r.o.
Brno
před 64 dny

Video : Video Lufthansa InTouch - Join Vanessa, Customer Service Consultant, for a day

Hello, We are Lufthansa InTouch!

Want to make someone’s day, every day? Join us!

Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates.

To be best at being in touch is what we strive for.

Lufthansa InTouch - Get in touch with Silviu ... in Brno

Welcome aboard!

Our skilled global teams of airline professionals ensure the highest quality of service for our passengers.

This includes but it is not limited to :

  • General flight reservations and direct sales
  • Information about our products and services
  • Passenger check-in assistance
  • Managing accounts for Lufthansa frequent flyers (Miles & More)
  • Support Travel Agencies
  • Your profile

    What do we look for in a candidate?

  • Excellent written and verbal communication skills in both German (native speaker level) and English ;
  • Ability to work rotating shifts including evenings, weekends, and statutory holidays
  • Good understanding of computer systems and standard software
  • Positive and can do’ attitude
  • Willingness to be one best self when interacting with colleagues and customers
  • Previous proven experience working in a customer service role
  • Eligibility to work full time with us for at least 12 consecutive months
  • We are proud to offer :

  • A unique team spirit and culture : we are the best at being In Touch!
  • Amazing flight privileges (including Hotel / Car Hire / Cruises / etc. discounts) for you and your immediate family / friends
  • Opportunities to develop professionally
  • Exchange programs between locations around the world
  • World class training and learning opportunities
  • We are driven to be the best. We at Lufthansa InTouch contentiously upskill and train our colleagues; boost their product knowhow and make them becoming confident in all aspects of services for air travellers.

    Your benefit

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