Head of Digital Transformation
Vodafone Limited
Prague 5,Czech Republic
před 5 dny

Position characteristics

Here at Vodafone, we connect everybody to live a better today, and build a better tomorrow. Our customers are at the heart of everything we do and we want to make a difference to their lives.

And, for us, happy employees equal happy customers.

You as part of the leadership would :

Manage companywide program of digital transformation, lead direct and virtual teams across the company, define strategy and deliver its execution via agile way of work.

Influence, inspire, develop and motivate people. Create and maintain the right working climate and highly engaged teams.

Design and deliver strategy in following areas :

  • Digital transformation of the Company,
  • Omnichannel strategy alignment within the Company,
  • Customer experience principles implementation : Humanly Digital Digitally Human,
  • Driving implementation of technical enablers,
  • Drive out of box thinking, creativity and innovations mainly via digital and omnichannel tools and processes,
  • Change status quo to reach higher speed, simplicity and efficiency of your channels,
  • Represent the voice of customer and channels to the stakeholders and rest of the company,
  • Prepare, control and manage operational budgets,
  • Perform other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
  • Apply if you want to

  • Deliver the best results in sales, customer experience and digital area,
  • Transform traditional customer support channel into strategical stream reflecting the Industry 4.0 challenges,
  • Achieve highest quality standards of all channels via innovating quality measurement,
  • Search, test and use new technologies, ideas in dedicated areas.
  • We need you to have

  • Corporate experience in managing bigger teams,
  • Ability to challenge status quo and recognize opportunities,
  • Systematic leadership and management,
  • Analytical mindset,
  • Negotiation and influence skills,
  • Excellent communication as well in English (both written and spoken),
  • Cooperative and open mindset.
  • And we offering you...

  • Here, we address each other informally and aren’t really bothered about a dress code It suits us all just fine, and we hope you’ll feel good among us too.
  • Let’s not hide the fact that Vodafone is a big name so we’re offering you the stable environment of our company, which is simultaneously a challenger on the telecommunications and data market.
  • We keep up with the times or even a step ahead, so with us you can enjoy 5 weeks of vacation, 3 sick days and optional home office We also think about parents, with longer vacations for new dads and the option of returning to work sooner under exceptional conditions for moms.
  • If Vodafone, then full on you will get a mobile phone and a great tariff with 30 GB of data, plus 13,500 benefit points per year which you can use in the cafeteria to buy vacations, educational courses or just to invite your dearest to the cinema.
  • We’re located on a metro line right at the entrance actually our headquarters are in Stodůlky. You’ll find everything you need in the building and the vicinity for your lunch break or coffee break, and you can even shop in the nearby stores.
  • And if you need to shake it off after work, you can grab one of the bikes we rent, or go to our gym located in the building.
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