Order Management (OMS) Senior Principal Consultant
Oracle
FR, Czech Rep
před 8 dny

Preferred Qualifications

The Practice The Retail Order Management Solution is implemented by the Oracle Commerce Practice within Oracles Retail Consulting Group. The Practice covers Oracle Retail OMS (formerly Micros Serenade), the order orchestration engine Order Broker (formerly Micros Locate), Oracle Commerce (formerly ATG and Endeca) and Oracle Commerce Cloud. The Solution Oracle Retail Order Management System is an omnichannel retail solution that provides robust order management functionality for many leading retail brands. It manages direct-to-consumer orders received through a retailer’s website, call center, and retails store as well as manages the inventory to fulfill the orders. Role Description and Purpose Oracle’s Retail Consulting group is looking for an experienced and dynamic Implementation Consultant to work as part of a team to implement our Retail Order Management and Order Broker solutions. This is a fast paced and rapidly evolving environment with tremendous opportunities for professional growth and development. You will have 3 or more years of experience implementing Order Management systems which can either be Oracle’s or solutions from companies such as IBM, Manhattan Associates, Radial, SAP Hybris, Kibo, Aptos or Jagged Peak. You will be considered a Subject matter expert in OMS and you will enjoy developing innovative solutions to complex business and technical issues and will thrive in client facing environments. Experience / Qualifications
  • 3 + years of Order Management Solution consulting experience required
  • Experience consulting within the retail vertical is required
  • Operational experience from one or more of the following would be beneficial; Working in a Call Centre with OMS Software Working Instore with order picking fulfillment solutions Working in supply chain with Warehouse management software
  • Proven experience in a customer facing role
  • Cloud or SaaS Software implementation experience is desirable
  • Consulting experience gained in systems which an OMS typically integrates to is beneficial e.g. Merchandising, Commerce, WMS, ERP, CRM, SIM, POS. Payment and Tax.
  • Experience of participating in and / or leading integration workshops is beneficial Responsibilities and Duties
  • Assess requirements, operational flow and design solution.
  • Work with clients to define functional and technical requirements within project scope, documenting “as is” and “to be” processes.
  • Map requirements onto software functionality, develop best-fit model and identify gaps
  • Create solution design ‘blueprint and Business requirements documents (BRD'
  • Specify requirements for development and integration specialists
  • Ensure the designed solution is aligned with performance and non-functional requirements
  • Implement solution
  • Implement or Assist the client / SI to implement the “to be” processes
  • Carry out system configuration, data loading, integration set up, test plan writing and review,
  • Create system documentation for all configured elements
  • Log and manage issues
  • Assist the client / SI during all testing phases. SIT, UAT, Performance testing etc.
  • Support the go-live and roll-out of the solution
  • Execute training to both internal resources and to clients to include “Train The trainer” and “End User training”
  • Reporting
  • Complete timesheets, expenses and other administrative reports in accordance with the requirements laid down by Oracle and / or the Client
  • Provide regular progress/status reports to Oracle / Client project management Technical Skills required
  • Proficiency with project-based tools such as Word, Excel, Project, as well as others (e.g., wikis, bug tracking, source control, etc.).
  • An understanding of Integration touchpoints, formats and protocols is desirable especially SOAP and RESTful web services
  • Additional skills
  • Strong consulting skills with the ability to work as part of a project team.
  • Experience working in various SDLC methodologies (waterfall, Agile, OUM, Scrum, etc.) is desirable
  • Experience of working with System Integrators (SI’s) / within a professional services organisation is desirable
  • Familiarity with Order Management business processes / carrying out organizational assessments is desirable
  • Ability to write and deliver technical documents to internal and external clients
  • Excellent written and spoken communication skills
  • Excellent interpersonal skills, including customer-facing skills at all levels of a customer organization.
  • Solid presentation skills, great at developing rapport with customers and partners
  • Ability to participate in Sales-pursuit meetings and provide technical commentary is beneficial
  • Ability to Recognize new business opportunities in already existing account base is desirable
  • Experience presenting to/facilitating meetings and group discussions
  • Ability to develop excellent rapport with upper level management is beneficial
  • Solid analytical and design skills
  • Excellent problem solving skills
  • Drive, determination and results orientation and a will to win.
  • Availability to travel and work with a diverse set of Clients and high performing professionals.
  • A desire to be part of large, high-impact projects and grow in the process.
  • Additional Information
  • Willingness to work away from home Mon-Fri
  • Requirement to travel subject to project needs,
  • Self-starter, with the ability to work independently and without the need for individual task-management and supervision.
  • Ability to organise personal work time around client availability, travel requirements and other constraints in order to meet the assigned deliverables within agreed time/cost constraints and client expectations
  • Detailed Description and Job Requirements

    An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

    Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.

    6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

    As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

    As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).

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