Application Support Consultant
Prague, Czech Republic
před 8 dny

NNIT is looking for TechnicalConsultant who will be part of the Solutions global team, balancing technicaland non-technical matters within NNIT infrastructure team as well on theQuality Application based on Veeva.

Youwill be working with vendors, end-users, specialists and managers.

Your responsibilities

Your responsibilities will varyand cover areas such as ensuring the interfaces and applications you haveresponsibility for are functioning well, you implement upgrades to theapplications, fine-tune and test systems.

With your analytical skills andcustomer flair, you serve as a sparring partner for customers, carry outanalyses and provide customers with recommendations about upgrades, newtechnical solutions and new functionality.

Main tasks :

  • ensure that the applicationsyou have responsibility for are functioning as specified and provide technicalsupport, as part of a global team
  • implement application patchesand custom-built enhancements to existing systems, develop and maintain systemspecifications
  • deliver in-depth analysis ofcomplex issues related to the technical aspects and the architecture of ourcustomers’ systems.
  • offer a stable solution andactively contribute to upgrades, new technical solutions and newfunctionalities as a trusted advisor
  • be involved in client meetings,as well as projects
  • Other tasks and focus areas areconfiguration of software and solutions from third party suppliers, specializedwithin their own niche, while adhering to the regulatory demands of thepharmaceutical industry.

    You also handle both documentation and tests, as wellas act as our representative.

    LifeSciences Applications Outsourcing team

    We are part of the Life ScienceApplication Outsourcing area, responsible for development and maintenance ofour customer’s critical systems.

    We have long-term agreements with ourcustomers, where we focus on building a good relations based on trust and on adeep understanding of their specific business needs.

    You will join an internationalteam with professional colleagues in Denmark, China and the Czech Republic, allspecialized in Life Science Applications.

    We take pride in delivering highquality and act as a trusted advisor to our customers. You will be working inan environment that values development, and we will make sure you strengthenyour competences in our own Life Science academy.

    Yourqualifications and experience

    It is necessary that you have experience with :

  • Oracle
  • SQL / PLSQL, Apache Tomcat for 2 3 years
  • Youhave also :

  • Datastage experience andunderstanding
  • SAP PO knowledge (as wetransfer data from Oracle to Veeva web service)
  • At least 1 year of experiencewith administering and supporting Java based applications
  • Willingnessto learn the relevant part of pharma business processes
  • FluentEnglish spoken and written
  • Soft skills :

  • Advisory mindset; ability to communicate clearly with our customers
  • Passion to solve problems, take initiative and all that in a multinational environment
  • Taking initiative to identify problems and tasks and solve them
  • Ability to independently and effectively manage own time, in order to meet deadlines
  • Being good at communication and interacting with people
  • Itis your advantage if you have :

  • Knowledge of the GxP Validationlife cycle
  • Understanding of Pharma Valuechain / Life sciences business process
  • Knowledge of ITIL
  • Employeebenefits

    We offer anattractive salary package according to your experience and seniority. Yourdedication and results are additionally rewarded with personal performancebonuses.

    We also offer you :

  • Theopportunity to work in a multicultural company
  • Friendly anddynamic work environment
  • Educationalcourses & training
  • Opportunitiesto learn and grow within a company or in other areas like soft skills,leadership, etc.
  • Mealvouchers
  • MultiSport cardenabling free entry to 362 sport facilities in Prague
  • Cafeteria
  • Flexiblestart / end of working hours
  • Occasionalwork from home
  • Foreignbusiness trips
  • Languagecourses of Czech for foreigners
  • Fresh fruitand tea / coffee in the office
  • CorporateEvents (Friday breakfasts, Friday bars, Kick-off party, Summer party)
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