We are looking for a new colleague for our solution support team. You will be responsible for providing consultations, guidance and problem solving expertise in the team supporting newly developed, critical, DHL Express application (MyDHL+).
You will cooperate with DHL IT Services internal teams (database, network, operating system administrators and developers etc.
to maintain MyDHL+ application with minimal disruptions to the production environment.
Your daily work :
Works as 2nd level support for MyDHL+ application / service
Responsible for whole Application / Service lifecycle from initial project phase to release to production
Supports Incident, Problem and Change Management process
Capacity management assure sufficient capacity on services
Monitors supported service to be ahead of potential issues
Liaises with application developers to overcome known problems and improve the service quality
On-call support (rotation within the team)
You will work with :
Mission critical application running on Red Hat OS platform using Oracle 12 DB and Shareplex for replication of the data
Configuration of middleware components Apache, Tomcat, NGINX
Writing SQL queries in order to created required reports
Adobe CQ (CM products)
Multiple modern monitoring tools like Dynatrace APM, Splunk
And many other technologies ...
Who we are looking for?
Previous experience in application / system support area
Familiar with SQL
Advanced Linux / Unix skills
Very good English
Analytical skills and ability to get quickly from problem to solution
We welcome knowledge of Tomcat / Apache, scripting.
We offer :
Great team of IT professionals and possibility of technical development
Modern offices in Chodov
Huge number of internal job opportunities within the company
Occasional home office
Wide range of benefits (Extra week of holiday (25 days / year), 6 Self-sickness days / year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch and FlexiPass vouchers fully covered by DHL, Pension plan contribution, Multisport card, mobile and laptop, Fruit days, sport clubs for Employees....).