IT Operations Line Manager (People Manager)
Prague, Czech Republic
před 9 dny

We are looking for a LineManager to lead our team of Solutions Architects and Incident Managers. Itcould be you if you are strong in people management, you have experience inleading team of 15+ people and you are familiar with IT outsourcing.


  • Create an open teamenvironment and motivate team members
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Monitor team performance and report on metrics
  • Encourage creativity and risk-taking
  • Roll out and manage the locally required HR processes and administrationprotocols (performance management, compensation, benefits, feedback, retention,etc.)
  • Provide honest feedback to employees, help to improve performance, recognizehigh performance and reward accomplishments
  • Advise and coach employees to help them develop their skills and capabilitiesto best meet their career desires and current or future business needs
  • Lead by example in all activities
  • Support change, encourage employees to innovate and encourage employee growthand opportunity
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Your team

    Our Architects and IncidentManagement team has currently 14 team members but we expect the team to grow to18-20 people. It is a global team, and our Architects and Incident Managers cooperatewith colleagues from Denmark, China and the Philippines.

    The team cooperatesvia online channels on a daily basis and you would be expected to do so, too.

    Your qualificationsand experience

  • You have experience with the peoplemanager / team leader position for 3+ years
  • You are experienced in leading a team of 15+ people
  • You have excellent leadership skills
  • You have experience from IT Operations
  • You have in-depth knowledge of performancemetrics
  • Aswe work across regions, it is essential that you can act in an internationalenvironment
  • You should also be able to act proactivelyto ensure smooth and efficient collaboration
  • You are fluent in English
  • Employeebenefits

    We offer anattractive salary package according to your experience and seniority. Yourdedication and results are additionally rewarded with personal performancebonuses.

    We also offer you :

  • Theopportunity to work in a multicultural company
  • Friendly anddynamic work environment
  • Educationalcourses & training
  • Opportunitiesto learn and grow within a company or in other areas like soft skills,leadership, etc.
  • Mealvouchers
  • MultiSport cardenabling free entry to 362 sport facilities in Prague
  • Cafeteria
  • Flexiblestart / end of working hours
  • Occasionalwork from home
  • Foreignbusiness trips
  • Languagecourses of Czech for foreigners
  • Fresh fruitand tea / coffee in the office
  • CorporateEvents (Friday breakfasts, Friday bars, Kick-off party, Summer party)
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