Expedia are hiring an HR Coordinator to be based in our Prague office. You’d join our centralised EMEA HR operational team during a time of growth to help with onboarding new hires across the region.
You’d also be responsible for providing first-line customer support and performing a wide range of HR administrative activities for Czech Republic and Germany.
You will support the local HR Manager(s) in providing customer-focused comprehensive HR advice and support to employees in line with policies, procedures and legal requirements.
You will be an active member of the EMEA HR Operations team and participate in team projects and HR activities for the overall region.
There is also the potential for this role to develop into providing support for additional EMEA locations.
This is a dynamic and diverse role and is ideal for someone who is ambitious, hard-working and passionate about HR. You’ll have excellent organisation and communication skills and the ability to handle large volumes and prioritise multiple tasks.
TYPICAL RESPONSIBILITIES INCLUDE :
Provide extraordinary first-line customer service; ensure queries in the HR mailbox are responded to in a timely manner and meets the needs of the customer
Manage the onboarding and exit processes; organise new starters’ first day, coordinate and run a short HR induction
Preparation of employment documents and processing of employment status changes (e.g. contracts of employment, domestic and international transfers, letters to confirm changes of terms, terminations)
Maintain employee files and coordinate documentation control / management
Maintain and update accurately all HR records / systems. Partnering with HRIS team to submit data changes in line with internal payroll deadlines
Handle the tracking of absences and administration of the time and attendance tool
Coordinate the administration of local benefits (outside of Company standard benefits) and respond to benefit related enquiries from employees
Complete a variety of employee letters (e.g. employment verification and confirmation of employment)
Support the processing of payroll, ensuring all employee changes are communicated to the Payroll Team accurately and within the required timelines
Submit HR related invoices and ensure these are paid promptly
Support development or creation of HR policies according to changes in legislation / Company process
Communicate and manage relationship with local authorities (where appropriate) to ensure statutory compliance and timely reporting
Schedule and coordinate meetings / events / training sessions / employee or business events, including notification of participants and arrangements for catering, facilities, equipment and materials
Create and maintain standard operating procedures / user guides to enhance operational efficiency
Support with HR project work
Be a team player, sharing knowledge and insights
Support completion of weekly metrics regarding HR admin volume
Educated to degree level or equivalent and working towards a recognised HR qualification (CIPD or equivalent), or willing to work towards this
Up to date knowledge of Czech employment law
Experience gained in a fast paced, changeable environment (preferably with previous HR experience)
Understanding of HR processes (e.g. onboarding)
Passion to work and develop career in HR
Desirable to have experience with EMEA and / or international operations
Knowledge and Skills
Fluency in Czech and English is needed, knowledge of Germany desirable
A highly customer-orientated approach, committed to achieving excellent levels of customer service
Excellent organisational skills
Articulate and fluent communicator
Excellent interpersonal skills with ability to build relationships at all levels
Demonstrates a can do attitude and is pro-active and professional in all client contact
Proven ability to work well under pressure
A proactive self-starter with the ability to work productively in an environment of continuous change
Strong attention to detail and ability to multi task
Good working knowledge of MS Office, PowerPoint, Word and Excel
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.