Customer Care Representative with Russian
AVG
Brno, Czech republic
před 38 dny

Job Description :

Customer Care Representative (part time)

We are going to expand our in-house team, which will take care of Czech and Russian AVG customers. Would you like to speed up your career from the beginning?

Are you looking for a flexible job?

Check out our new opening!

What will you do :

Support Czech and Russian customers with sales and technical issues

Process and maintain orders for new and current customers

Support post-sales license operations like refunds, license extensions

Support post-technical issues like installation, upgrade, configuration

Using internal systems to report bugs / errors / feedback

Closely cooperate with 2nd level support teams

What we expect :

Very good Czech / Slovak and Russian language skills, written

Pre-Intermediate English, both spoken and written (mainly for internal communication)

Good troubleshooting skills and analytical thinking

Advanced knowledge of MS operating systems

Willingness to learn

Quickly adapt into new environment

Independent, reliable person

Flexibility

What you can expect from us :

Fantastic team atmosphere and close cooperation within international environment

Flexible working hours, part time contract (80 hours / month)

Except that you will get a flexible job, competitive salary and great benefits : food and drink provided all day by the company, game room, music studio, fitness center, golf simulator, library,

we offer you to have an opportunity to get new experience.

If you want to be a part of our team, let us know!

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