IT Support with French & English
Infosys Limited
Brno, Czech Republic
před 11 dny

RESPONSIBILITIES :

  • Providing support to employees of a global German company
  • Not end user support but B2B.)

  • Cooperation within the team
  • Handling different requests via chat, email and phone
  • Following the process but also creating new ways how to improve the process and make work more efficient. )

  • Analyze and solve wide range of issues
  • IT issues non IT issues.)

  • Create knowledge base articles
  • Documenting solved problems.)

    REQUIREMENTS :

  • Proficiency in French and English (B2 level required)
  • Basic IT knowledge is a plus but not a requirement
  • Focus on customer
  • WE OFFER :

  • Permanent contract
  • Performance bonus
  • Meal vouchers
  • Competitive salary
  • 5th week of leave
  • Modern offices in the center of Brno, 2nd largest city of Czech Republic
  • Initial Accommodation - 2 weeks accommodation provided by the company on joining
  • Training opportunities
  • Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature.

    Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

    Contact

    Infosys (Czech Republic) Limited s.r.o.

    Czech Republic

    This vacancy requires reply through employer's website. You will be redirected there after you have filled the following form.

    For the purpose of the selection procedure for this position, Infosys (Czech Republic) Limited s.r.o., Business ID : 26918757, Holandská 872 / 9, Brno, Štýřice, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016 / 679.

    The controller will assign the data processing to LMC s.r.o., ID No. 264 41 381, which will do so using its electronic systems.

    Your data may be transferred to a non-EU employer. See more

    By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure.

    In connection with processing your data, you have the respective right : (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.

    Your data may be transferred to a non-EU employer which does not provide adequate data protection. The transfer is necessary for the purpose of the selection procedure under Art.

    49 (1b) (EU) 2016 / 679. Please ask your controller for further details on the data protection guarantees.

    For more information on data processing by LMC s.r.o., ID No. 264 41 381, registered office at Jankovcova1569 / 2c, 170 00 Prague 7, contact the Data Protection Officer Jan Svoboda, e-

    mail : dpo lmc.eu or visit https : / / www.lmc.eu / en / privacy-policy / .

    First name*Surname*E-mail*Do not fillBack to list of vacancies

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